Shipping Information
HOW LONG WILL DELIVERY TAKE?
- UK: Estimated 5-12 Days
- USA: Estimated 7-14 Days
- Canada: Estimated 8-15 Days
- New Zealand: Estimated 8-15 Days
- Rest of World: Estimated 7-18 Days
Note: all delivery times provided after dispatched are approximates only and may be subject to external factors, hence we are unable to provide an exact delivery date.
https://www.17track.net/en
MISSING PACKAGE?
On the rare occasion that your item goes missing or shows up late (i.e. more than 5 weeks have passed) please contact us. If it has been lost in transit we will ship you a new one immediately! We pride ourselves on customer service and will reply in a timely fashion to resolve any issues ASAP.
LOST/STOLEN PACKAGES?
EasyClean is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page and file with local police if you suspect it is in fact stolen. If you have any further questions on how to do this please reach out to our customer support team at hello@easycleanco.com
DOES DUTY TAX APPLY?
In most cases duty tax does not apply because the total order cost is small. Note that it is the customers responsibility to check with local customs and to pay duty tax if it applies.
CANCEL MY ORDER?
RETURN MY ORDER?